Give me your eyes for just one second...
Completely undone. I work with the public, which can be a challenge as many of you know, but I try to be cheerful, helpful and professional.
This morning I've been accused of being rude. Always rude, as a matter of fact. So instead of crying on my keyboard, I'm going to analyze this.
Smile? Check. Helpful? Check, went out of my way in fact. So what the heck? This individual's rant bordered on irate. I am totally confused. My boss and coworkers know it's not so but nevertheless, I'm bothered.
Taking a deep breath and whispering a prayer, I'm determined to look at this through love-colored glasses. I've prayed for the Father to give me his eyes in dealing with people, but maybe I need His eyes to look at myself honestly. I purpose to do that with each transaction from now on.
I know that people come in this place with a world of hurt and troubles that I know nothing about. I never want to contribute to that. If anything, I'd like to make it better. That's the goal anyway, I don't always feel that way inside. Sometimes, I am downright rude in my thinking and perhaps it shows on the outside. The consensus around here is that I was not rude, but the very next time I see that individual, I am going to apologize.
Do you have problems and/or solutions for working with the public?